Flight Delay Compensation

    Australian passengers can claim up to €600 / £520 for delayed flights from Europe or the UK under EU261 and UK261.

    Australia has no domestic flight delay compensation law, but Australian travelers are protected by EU Regulation 261/2004 and UK Regulation 261 whenever their flight departed from the EU/UK, or arrived in the EU/UK on a European/British carrier. Compensation is paid in EUR or GBP regardless of nationality.

    EU261 & UK261 Cover Australian Travelers

    Australian Passengers — Claim European Flight Compensation

    Delayed leaving London, Frankfurt, Paris or Rome? Even with a long-haul transit through Asia or the Gulf, the European leg of your flight is covered by EU261 or UK261 — up to €600 per passenger.

    How Australian Travelers Qualify

    Flights from Europe

    Any departure from an EU or UK airport, including Sydney/Melbourne returns via Singapore, Dubai or Doha.

    EU/UK Carrier into Europe

    Flights operated by Lufthansa, BA, Virgin Atlantic, KLM or Air France arriving into Europe also qualify.

    Paid in EUR or GBP

    Compensation can be transferred to any Australian bank — typically A$420–A$1,000 depending on distance.

    No Australian Equivalent

    The Australian Consumer Law gives general protections, but no fixed monetary compensation. EU/UK rules fill that gap on European routes.

    Long Claim Window

    UK claims valid for up to 6 years; EU limits vary by country (for example 3 in Germany, 5 in France and Spain).

    We Handle Time Zones

    Our team works across European business hours so you don't have to chase airlines from Australia.

    Check Your Flight from Anywhere in Australia

    Free eligibility check, paid in EUR or GBP. 25% success fee, nothing if we lose.